1x SEO Account Manager – Full Time

Prishtina, Kosovo

FULL-TIMESEO

Job Description

The Account Manager is responsible for the performance, strategy, growth, and alignment of the account team on each individual account he/she manages. Your role is to build and maintain a strong client relationship, meet the goals and timelines of the original strategy, as well as identify new strategic opportunities.

An Account Manager is responsible for communicating with the client regarding SEO performance, timelines, and due dates of workflow, and always be up-to-date and proactive on how the partnership & campaign is progressing.

He/She leads the client communication, is a problem solver and an advocate of Manaferra to the client, and an advocate of the client to the internal team. The SEO Account Manager reports to the Director of SEO

Most of our clients are based in the USA, UK, and Switzerland. So you’ll be working with quite a diverse range of peeps.

Responsibilities

  • Clearly communicate all initiatives, strategies, and opportunities to clients as needed and on a weekly/monthly basis.
  • Organize and facilitate client meetings (weekly/bi-weekly calls and monthly reporting calls)
  • Ensure the client receives all planned activities and helps refine and review workflow from account team members.
  • Work with internal teams and executives to identify and vet new opportunities for account expansion (cross-sell)
  • Account growth – Identifying new client opportunities (inc. upsells)
  • Serve as the main point of contact between the client and Manaferra to build a strong & lasting partnership.
  • AM is responsible for keeping all documents and workflow for the team to easily understand due dates, meeting times, the current state of the campaign, and client relationships.
  • Analyze & Report metrics both at a micro-level and a macro level – via Google Analytics, SEO-specific tools, and/or a CRM (if applicable).
  • Contribute to agency marketing activities and help the agency qualify and win more leads.
  • Other applicable or related duties as assigned

Qualification

  • 3 years of Account Management experience in an outsourcing marketing agency  – (ideally in an SEO Agency touching on both technical and content – but you don’t have to be an “expert” in either).
  • Excellent communication, organization, and presentation skills
  • A strong mathematical and analytical mind
  • Impeccable attention to detail
  • Excellent Google docs skills (Google sheets/slides)
  • Proven track record of working to deadlines
  • The ability to autonomously identify opportunities, generate ideas, and make sure initiatives are implemented & generating results.
  • Proven Leadership & Management skills

Benefits

On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include:

  • Continued Career Progression
  • Competitive Compensation
  • Work from home
  • Holiday Shut-down
  • Yearly Social Events
  • Flexible Breaks
  • Paid time off
  • Office Environment

Manaferra is an equal opportunity employer and does not discriminate on the grounds of a person’s gender, marital status, race, religion, color, age, disability, or sexual orientation. All candidates will be assessed based on merit, qualifications, and their ability to perform the requirements of the role.

Deadline:

May 21, 2021

Be creative and standout 🙂

Apply Now

Your Future Team Members
Sharing Their Experience

When I first came to Manaferra, I was just an amateur writer elated at the idea of working in a creative setting. I expected to find a job, and I did—I also found friends, a learning environment, and a career. It has been and continues to be an ever-evolving experience to work amongst people that I find fascinating. I’m inspired to be better and help others improve as well.

Arta Mekuli

Jr. Content Specialist

One of the values that I admire most at Manaferra is transparency. I enjoy knowing that my opinion is taken into consideration, valued and that my ideas are executed. It helps me believe my efforts are recognized and I am rewarded for the work I do.

Valon Saraçi

Junior SEO Specialist

When I decided to apply for the SEO internship at Manaferra back in 2018, people wondered what I was doing leaving a manager position. I had decided to start something that I had no clue if I would succeed in. However, deep down, I knew that my future was here! And, I wasn’t wrong at all :)

Egzona Ismaili.

SEO Specialist

What I like most about Manaferra is the environment and the people who are part of the company. During my two years of working here, I have met and worked with different people, and each of them has always been willing to help and share their knowledge with all of us.

Anila Kelmendi

Outreach Specialist