Terms of Service (AI Index)

Effective date: October 1, 2026

These Terms of Service (“Terms”) govern your use of the Manaferra AI Index, including:

(together, the “Services”).

The Services are provided by Manaferra Inc. (“Manaferra”, “we”, “us”). By using the Services you agree to these Terms. If you use the Services on behalf of an organization, such as a university, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization.

1. What the Manaferra AI Index is

The Manaferra AI Index measures how AI assistants mention and describe US universities and their programs. It covers assistants such as ChatGPT, Claude, Copilot, Gemini and Perplexity. We ask tracked questions, record the answers, and publish scores, rankings and related figures in periodic editions. Our method is described at https://ai.manaferra.com/methodology.

The Index reflects what AI assistants said in a given edition. It is not an assessment of a university’s educational quality, accreditation, admissions outcomes or value. The figures depend on third-party AI systems that change often, so results can differ between editions.

2. Who may use the Services

You must be at least 13 years old to use the Services. If you are under 18, you may use them only with the permission of a parent or legal guardian. You may not use the Services if the law where you live forbids it.

3. Accounts and university profile claims

  1. Claiming a university profile needs an account. Give accurate information, keep your login details secure, and tell us promptly at [email protected] if you think your account has been misused. You are responsible for activity on your account.
  2. You may request to claim a university’s profile only if you are authorized to act for that university. We may ask for proof, and we may approve, refuse or withdraw a claim at our discretion.
  3. A claimed profile does not let you change the Index’s figures. The data comes from our measurements, not from the university.

4. Your right to use the Services

Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable right to use the Services for:

You may quote or cite individual figures with attribution, for example: “Source: Manaferra AI Index, August 2026 edition”. When you do, do not present them as an endorsement by Manaferra.

5. What you may not do

You may not, and may not help anyone else to:

  1. copy, scrape, crawl or download the Services or their data in bulk, by any automated means, except through interfaces we provide for that purpose, such as the ChatGPT app used as intended;
  2. get around rate limits, security measures or access controls, or access areas or data you are not authorized to access;
  3. use the Services or their data to build a competing product or dataset, or to train or fine-tune machine-learning models;
  4. sell, sublicense, resell or redistribute the Services or their data, except by citing individual figures as allowed in section 4;
  5. present the figures in a misleading way, for example out of their edition, or as an assessment of educational quality;
  6. interfere with, overload or disrupt the Services, or introduce malicious code;
  7. reverse engineer the Services, except where the law allows it despite this restriction;
  8. impersonate any person or organization, or misrepresent your affiliation with a university; or
  9. use the Services for anything unlawful, or in breach of these Terms.

6. The Manaferra AI Index app for ChatGPT

  1. The app lets ChatGPT users look up public Manaferra AI Index data. It runs inside ChatGPT, a service of OpenAI. OpenAI’s own terms and policies also apply to your use of ChatGPT.
  2. ChatGPT writes its answers itself, using data the app provides. We do not control how ChatGPT phrases, summarizes or combines that data. Where ChatGPT’s wording differs from our website, the figures on https://ai.manaferra.com are the reference.
  3. The app shows only data that is public on our website. It needs no account and offers no purchases.
  4. The app’s availability depends on OpenAI. We may change, suspend or withdraw the app at any time.

7. Reports and services sold separately

We may offer paid reports, audits or consulting, for example a full AI Index report or a strategy call. Those services are governed by a separate order, quote or agreement. If such an agreement conflicts with these Terms, it prevails for that service.

8. Intellectual property

  1. The Services and everything in them belong to Manaferra or its licensors and are protected by law. This includes:
    • the Index, its scores, rankings and methodology
    • the software and design
    • the text, and the “Manaferra” and “Manaferra AI Index” names and logos
    Apart from the rights in section 4, no rights are granted to you.
  2. University names, logos and other third-party marks belong to their owners. We use them only to identify the institutions measured; this does not imply any affiliation with or endorsement by them, or by us of them.
  3. If you send us feedback or suggestions, we may use them freely and without obligation to you.

9. Corrections and complaints

If you believe something in the Services is inaccurate, or infringes your rights, write to [email protected]. Include:

We review every request. We may correct, update or remove content at our discretion, and we explain our decision when we can.

10. Third-party sites and services

The Services may link to or rely on third-party websites and services, including the AI assistants we measure and OpenAI’s ChatGPT. We are not responsible for their content, availability or practices, and your use of them is subject to their own terms.

11. Privacy

How we handle personal data is described in our Privacy Policy: https://www.manaferra.com/privacy-policy.

12. Changes to the Services and to these Terms

  1. We may change, add or remove features, data or editions at any time.
  2. We may update these Terms. We will post the new version here with a new effective date. If a change is material, we will make reasonable efforts to give notice, for example on the website or by email to account holders.
  3. If you keep using the Services after the change takes effect, you accept the new Terms.

13. Suspension and termination

  1. We may suspend or end your access, with or without notice, if:
    • you breach these Terms,
    • your use creates risk or legal exposure for us or others, or
    • we stop offering the Services.
  2. You may stop using the Services at any time. To close your account, write to [email protected].
  3. The sections that by their nature should survive termination do so, including sections 5, 8 and 14–18.

14. Disclaimer of warranties

THE SERVICES AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, MANAFERRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, TIMELINESS AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

The Services are for information only and are not professional advice: not admissions, educational, financial, marketing or legal advice. Do not rely on them as the sole basis for any decision.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  1. MANAFERRA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR REPUTATION, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF WE WERE ADVISED OF THEIR POSSIBILITY; AND
  2. MANAFERRA’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF:
    • THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
    • USD 100.

Some jurisdictions do not allow certain of these limits. Where that is the case, they apply only to the extent the law allows. Nothing in these Terms limits liability that cannot be limited by law.

16. Indemnity

You will defend, indemnify and hold harmless Manaferra and its officers, employees and agents against any claims, damages, losses and costs, including reasonable legal fees, arising from:

17. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-law rules. The state and federal courts located in the State of Delaware have exclusive jurisdiction over any dispute arising from these Terms or the Services, unless mandatory law gives you the right to bring a claim where you live. Before starting legal proceedings, both sides agree to try to resolve the dispute informally for at least 30 days, starting from written notice.

18. General

  1. Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Services. Section 7 covers services sold separately.
  2. Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
  3. No waiver. If we do not enforce a right, we have not given it up.
  4. Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours as part of a merger, acquisition or sale of assets.
  5. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control. This includes outages of third-party services we rely on.
  6. Notices. We may give notices on the website or by email to the address on your account. You may give us notices at [email protected].
  7. Language. If these Terms are translated, the English version prevails.

19. Contact

Manaferra Inc.

8214 3rd Ave
Brooklyn, 
NY 11209, 
United States

[email protected]

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